Refund & Cancellation Policy
1. Refund window
Request a full refund within 7 days of purchase if Pro does not meet your needs. Email support@fenwicklabs.com with your billing email and PayPal / Razorpay transaction ID.
2. How refunds are issued
Refunds are returned through the original payment method (PayPal or Razorpay). Processing time depends on the gateway and your bank.
3. Cancellation
Monthly and yearly Pro ends on the expiry date shown in your confirmation email unless you renew. Lifetime is one-time and non-recurring. After expiry, the account returns to Free limits.
4. Charge disputes
Contact us first so we can resolve issues quickly. Gateway dispute processes remain available under PayPal and Razorpay rules.